How do I remind my members to activate their accounts?
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Sending Registration Reminders
Sending email reminders to households that were invited into your group, but have not yet completed the Just Between Friends enrollment process, will assist you in maintaining an up to date database of information for you group. When you send out a reminder you are asking your people to check their information for completeness and accuracy and to place themselves and their family members into the correct communications groups.
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Log into the Administrator Dashboard.
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Click on “Send Registration Reminders” under the Happy Face icon.
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On the list that appears, place a check mark in in the boxes to the left of people you wish to send or resend reminders, first add or change emails as necessary.
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Click on the "Actions" button in the upper left side of your list of people.
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Then select “Send Reminder” from the drop down list.
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At this dialog box, select either the “Basic Template” or “Custom Email”.
The basic template contains some pre-written text. If you elect to use this option, please read thoroughly. If you click the radio button for the custom selection it will allow you to create your own wording. In either selection your email will include your text followed by instructions and a link on how your group member can validate (activate) their account.
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At the bottom of this dialog box select an email address that this communication will be sent.
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Click on the blue "OK" button.